Terms of service

Terms of Use

Welcome to County Boutique Online.

Our terms and conditions are as follows:–

Ownership

Before proceeding with an order, you will be required to show that you have read and understood the following terms and conditions. We recommend that you print a copy of these Terms and Conditions for your future reference.

This website is the property of The County Boutique Limited. The registered company number is 330829. All material on this website is copyright, and is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.

Products and Pricing

We take every care to ensure that product descriptions are accurate at the time of uploading products to the website.  We reserve the right to withdraw any product from the website without any prior notification. We also reserve the right to amend prices of products without prior notification.

Our products are priced in Euro. When paying by credit card this is the amount which will be deducted from your debit or credit card.  When you purchase products with sterling or other currencies, debit or credit cards, the exchange rates will be set by the cardholder’s bank.  These rates fluctuate on a daily basis, for further information, cardholder should contact their bank as exchange rates are not applied by County Boutique. All prices shown on our website are inclusive of VAT at 23%.

Ordering Goods

When an order is placed on our website or by telephone, you will receive an email confirming that we have received your order and it is being processed. An order becomes binding as soon as you send it to us. All products are subject to availability.  Our display of products on our website is an invitation and not an offer to sell those goods to you. An offer is made when you place the order for your products.

If products that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provide when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation.  If you would like to cancel your order please see returns section of our policy.

Worldwide Delivery

 

Should an item be out of stock, we will let you know as soon as possible when delivery can be expected. Delivery is at the risk of the consignee. Deliveries are not made to P.O. Boxes.

Ireland

We offer FREE delivery on Gift Voucher purchases.

We offer FREE delivery on all purchases over €100.

We charge €6.50 for tracked delivery of purchases less than of €100.

Our chosen postal partner is An Post. 

We do not deliver to P.O. Box Numbers. 

United Kingdom

We offer FREE delivery on Gift Voucher purchases.

We charge €20.00 for tracked delivery on all goods to the United Kingdom. Outside the EU, when landed, you may be required to pay customs or import duties on your order. If returning goods, you must pay for return postage and any duties/customs as we will not accept packages that have amounts owing.

Our chosen postal partner is An Post registered postal service. Please allow 7/14 days for delivery.

We do not deliver to P.O. Box Numbers.

EU Countries

The charge is €20.00 for tracked delivery within 14 days. (Please be aware that there are additional delays as a result of Corona Virus and we cannot offer a definite date for delivery) 

United States of America

The charge is €40.00 for delivery within 21 working days. (Please be aware that there are additional delays as a result of Corona Virus and we cannot offer a definite date for delivery)

Australia & New Zealand

The charge is €40.00 for delivery within 21 working days.
We use reliable postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.
Outside the EU, when landed, you may be required to pay customs or import duties on your order. 

Terms of payment

The goods are delivered against payment by credit card (Master Card, Visa Credit Card, Visa Debit Card, Clare Gift Card (Max amount €50)  Our payment partner is Stripe.

Click and Collect

When ordering your purchases you can opt to collect your items in store. Our collection points are at our County Boutique Ennis store or our  County Boutique Nenagh store.  Your order will be ready for collection 24 hours after the order has been placed from Monday to Friday. If your order is placed after 12.00 pm on Friday, it may not be available to collect until Monday.

When collecting your items in store, remember to bring your order confirmation which will be emailed to you once your order has been completed. We will accept the email in printed format or on a tablet or smart phone.

Photographic identification must also be presented when collecting goods; we will accept a Driver’s License or Passport.  

What happens after I place an order?

When your order is placed we will send you an email to confirm all your details are correct. Once we have dispatched your item(s), you will receive a second email from us noting your delivery information and tracking number where applicable.

 Gift Cards

We offer FREE post for all Gift Vouchers ordered. Gift Vouchers will be dispatched within 24 hours of order and can be personalised with a message if requested at the time of order.

All Gift Voucher orders are sent with An Post postal service.

Please note – Gift Vouchers cannot be returned once purchased and cannot be exchanged for cash or other gift vouchers.  Gift vouchers purchased in-store or on our website cannot be used as a form of payment on the website; they may only be used in-store. We cannot take responsibility for any gift vouchers that are lost, stolen or used by someone other than your recipient after delivery. Ensure that your recipient has received their Gift Voucher, as it is their responsibility to keep the Gift Voucher safe.

 Delivery Period

Republic of Ireland: 24 hours to 4 days, depending on the day of purchase

United Kingdom: Usually within 7/14 days

EU: Usually within 14 business days

Rest of the World: Usually within 21 business days.